What to expect when working with EZLynx
From onboarding to ongoing success, EZLynx is here to help your agency thrive. Our Customer Success and Support teams are available to answer questions, point you to the right resources, and ensure you have what you need to get started. Whether you're new to EZLynx or expanding your use, help is always just a click or call away.
Training & Support Offerings
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Self-Guided TrainingCheck out our self-guided videos and documents to learn at your convenience.
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Interactive Training WebinarsJoin one of our interactive training webinars to apply your learnings in real time.
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Weekly Office HoursAttend a live Q&A training session with an EZLynx product expert as you learn workflows.
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YouTube ChannelWatch videos for a walkthrough on EZLynx’s personal and commercial lines workflows.
Watch Now
Training & Support Offerings
-
Self-Guided Training
Check out our self-guided videos and documents to learn at your convenience.
View Now
-
Interactive Training Webinars
Join one of our interactive training webinars to apply your learnings in real time.
Watch Now
-
Weekly Office Hours
Attend a live Q&A training session with an EZLynx product expert as you learn workflows.
View Now
-
YouTube Channel
Watch videos for a walkthrough on EZLynx’s personal and commercial lines workflows.
Watch Now
Onboarding FAQs
Our Onboarding team helps ensure a smooth launch by providing setup guidance and connecting you with helpful resources.
Timelines vary depending on your agency’s needs and the products and services you've purchased. Most teams are up and running within a few weeks (depending on scope), with support available throughout the process.
Our team will assist with system configuration if included in your onboarding scope. Data import support is only available if you've purchased a data service.
We offer live training sessions, on-demand videos, and step-by-step guides to help your team learn at their own pace. Personalized 1:1 training is available for purchase if your agency prefers a more tailored experience.
You’ll continue to have access to our Support team, help center, and training resources, so you’re never left on your own.
The Applied Client Network is the go-to community for EZLynx users, offering peer-to-peer support, educational resources, user groups, and exclusive events. It’s a great way to connect with other agencies, share best practices, and get even more value from your EZLynx experience.