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Servicing and Policy Management

Manage the end-to-end insurance customer lifecycle in one system

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Your book of business is too valuable to be managed on paper or across different applications.  

That’s why it’s important to rely on an insurance agency management system to bring all account and policy information into one centralized, easy-to-use system. EZLynx is a cloud-based, all-in-one solution that allows independent agencies to maximize client acquisition and servicing across the entire policy lifecycle. Find customer quotes, policies, claims, and documents in one organized place and easily remarket with up-to-date information synced from daily policy downloads. EZLynx does the heavy lifting for you by automating those repetitive tasks that software can perform faster and more effectively, freeing your staff to focus more on revenue-generating activities. Plus, it comes with an online customer portal that gives customers access to all their policy information and documents while keeping your agency connected across the insurance policy lifecycle.   

How EZLynx helps you manage policies and service clients

  • Manage all lines of business in one place

    Manage all lines of business in one place

    There’s no need to waste time and money managing insurance policies between multiple systems. With EZLynx, you can manage all servicing and policy management workflows for personal lines and commercial lines in one system.

  • Accomplish more in less time with automation

    Accomplish more in less time with automation

    EZLynx lets you set up automated policy workflows for common scenarios in your insurance agency, like welcoming a new client or renewing a policy. Simply choose what should happen when a workflow is triggered, and EZLynx takes care of the rest.

  • Keep your agency open for business 24/7/365

    Keep your agency open for business 24/7/365

    Our online self-service portal lets policyholders access policies, generate certificates, submit change requests, view ID Cards, follow claims, and share documents from anywhere at any time.

  • Communicate with clients more effectively

    Communicate with clients more effectively

    Our built-in client communication solution makes it easy to connect with customers through their preferred channels, whether that’s phone, email, or text messaging.

  • Improve the way your agency issues certificates of insurance

    Improve the way your agency issues certificates of insurance

    EZLynx streamlines the way you create, manage and distribute certificates. Insureds can even issue their own certificates of insurance online in real time.

  • Focus your staff’s efforts with a collaborative system

    Focus your staff’s efforts with a collaborative system

    EZLynx is designed for agency-wide collaboration. It streamlines daily policy and servicing tasks and keeps your entire team on track with notes, tasks, checklists, reminders, and notifications.

 
 

The impact EZLynx has on your policy management

  • 24%


    YoY growth when consistently using EZLynx

  • 42%


    Median growth realized by agencies using EZLynx

  • 277K Hours


    Saved in 2023 from EZLynx’s workflow automation

Real insurance agents trust EZLynx

  • “Our agency has relied on paper records for decades, and while this may have served our needs in the past, it has become clear that a paper-based system makes it too easy for errors and omissions to occur. EZLynx will be a tremendous asset in creating a digital record that will keep our customer quotes, policies, claims, and documents all in one organized place, allowing us to be more efficient and reduce the potential for oversights.”

    Jamie Smith

    Agency Owner, Wilson Insurance Agency

Are you ready to make policy administration easy? 

Get everything you need for policy issuance and servicing in one place with EZLynx.